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The Litigation Consulting Report

7 Lessons of Design That are Universal (in Trial Graphics or Anywhere)

Posted by Ken Lopez on Thu, Apr 9, 2015 @ 11:35 AM

 

good-design-parking-signs-litigation-graphicsby Ken Lopez
Founder/CEO
A2L Consulting

I love great design. While it is becoming somewhat more common than it used to be, it’s still rare – and it’s even rarer in the courtroom.
 
To be clear, my definition of great design includes everything from an interface like what one sees in a Tesla to the adaptive reuse of a historic structure to a well-crafted litigation graphic that tells a story clearly and without the need for further explanation.
 
One place we don't expect to see great design is in parking signs, when we are parking the car and trying to figure out where to park and where not to park. I live in Washington, D.C., where they have some signage that would seem to violate every principle of great design. This one pictured here is a classic, and you probably have some just like it in your town.
 
Does that look familiar? Well, one pilot program in Los Angeles is trying to change all that and make parking signs inspiring from a design perspective. Each sign contains a simple chart that is immediately clear to almost anyone. Green and red overlaid with symbols helps provide a clear message. Here’s an example below.
 
los-angeles-parking-sign-good-design-litigation-graphics-timelineThere is of course a lesson for the courtroom here. Clear design matters, and it matters a lot. If your litigation graphics look more DC than LA, you’re probably leaving judges and jurors frustrated -- just as frustrated as you feel when you’re trying to interpret a poorly designed sign with lots of text.
 
As Jonathan Ive, Apple’s longtime chief designer and a close associate of the late Steve Jobs, once said, “Make each product the best it can be. Focus on form and materials. What we don’t include is as important as what we do include.”
 
Let's review seven key principles of good design when it comes to the courtroom.
  1. In all presentations, ban the bullet point. The only thing that on-screen bullets kill is your persuasion.
  2. Use well-crafted exhibits. The better looking your trial graphics, the better received you will be.
  3. Don't use only pictures. People learn in different ways, and both surprise and changing mediums of persuasion will make you more effective.
  4. Don't use only words. Same as above.
  5. Don’t use only static slides. You want to present more like the national news and less like a CLE.
  6. Use lots of slides. More slides is generally more effective. 
  7. Stick to one concept per click. People need more time to digest information than you think they do.

If you start here, you may not be as great a designer as Ive, but you will be a long way down the right path.

Other A2L Consulting articles and resources focused on good design in trial graphics, litigation graphics and persuasive visuals generally:

using litigation graphics courtroom to persuade trial graphics a2l consulting

Tags: Trial Graphics, Litigation Graphics, Advocacy Graphics, Persuasive Graphics, Visual Persuasion, Washington D.C., Persuasion, Los Angeles

Useful Directory of Peer-Approved Legal Consultants and Vendors

Posted by Ken Lopez on Tue, Nov 25, 2014 @ 11:45 AM

 

best-of-the-legal-times-2014-reader-rankingsby Ken Lopez
Founder/CEO
A2L Consulting

Yesterday, Legal Times released its annual directory of top legal consultants and vendors, The Best of Legal Times Reader Rankings 2014. While this reader-generated list focuses on Washington, DC, most of the categories have national relevance. In fact, most winning firms, like ours, are national firms who win similar accolades from Legal Times' sister publication, The National Law Journal.

600 firms were in the running for the various categories that include everything from jury consultants to litigation financiers to law firm web design to expert witness providers and much more. I'm very pleased to share the news that A2L Consulting, was voted #1 or #2 in all three of our core service areas. Click the green button at the end of this article to download your free copy of this useful directory.

Legal Times readers voted A2L Consulting:

  • #1 Demonstrative Evidence (Litigation Graphics) Provider
  • #2 Trial Consultants (Courtroom Trial Technicians)
  • #2 Jury Consultants

Legal Times appears to go to great lengths to ensure that only lawyers, paralegals and other members of the legal community are allowed to cast a vote. Legal vendor votes are not counted and neither are votes coming from non-work addresses like Gmail and Hotmail. Thus, this directory is quite valuable since each highly ranked firm is genuinely peer-approved.

In January, the National Law Journal will open its annual survey for voting. I hope that you will vote in this and other similar polls. Doing so helps highlight firms who are best-of-breed and elevates the performance of the entire legal industry.

Download Free Legal Times Directory

You might also find these other free A2L resources helpful:

 

Tags: Trial Graphics, Trial Technicians, Trial Consultants, Litigation Graphics, Trial Presentation, Demonstrative Evidence, Jury Consultants, Washington D.C.

Persuasive Graphics: How Pictures Are Increasingly Influencing You

Posted by Ken Lopez on Mon, Nov 4, 2013 @ 09:30 AM



persuasive graphics dc building heightby Ken Lopez
Founder/CEO
A2L Consulting

I believe that ever since the rise and growth of the Internet, times have changed so much that if you don't dominate the visual space in your battlefield with persuasive graphics -- whether you’re in the courtroom, the boardroom or the political landscape -- you will, all other things being equal, lose your battle.

This was one of the themes that came up in a lunch I had with a rising political star the other day. He saw this trend clearly taking hold and rapidly advancing in his industry. I could have had the same conversation with a trial lawyer, a scientific advocate headed to a FDA hearing, or a leader of a neighborhood coalition. Persuasive graphics are coming to dominate debates.

While this reality is pretty clear in courtrooms, it is only becoming obvious in political circles and everywhere else now.

Recall the Obama/Romney election. The President completely dominated his challenger with persuasive graphics that got circulated by armies of followers on social media. The Romney campaign limply followed-up with weak visuals produced by amateurs. I wrote about this before election day, and I have watched the President's people just continue to get better and better at developing persuasive graphics during his presidency. I suspect the opposition continues to stumble about in the dark trying to find the right visual message.

This movement is everywhere when you start looking. Here in my hometown of DC, there is an emerging dispute over building heights that highlights how persuasive graphics are being used for advocacy in all walks of life. Law professors have written about it. Bloggers are writing about it. Even the New York Times has written about it.

deliver great presentations inside and outside of the courtroom

As you may know, DC is architecturally unique in the United States. Here, maximum building heights are determined by a formula based on the width of the road on which a building sits. The result of these restrictions is that the tallest new buildings downtown end up being about 15 stories or so. This creates an almost anti-Manhattan landscape that is low and gives off a Parisian feel. 

Most DC people love this low-building feel and would not change it. However, development drives tax dollars, and the DC city council and mayor's office, both institutions not otherwise known for good taste or integrity, are advocating a major building height change. So, how are people beginning to push back? With scary visuals of course. 

There are pieces now in the Washington Post and The Washington City Paper that show seemingly innocuous beige buildings appearing around the city. Instead of using attractive sample buildings, they use massive beige walls. They make it look like the city and its monuments will be encircled by a massive wall of 1990's-era tower PC's. If you are looking to see this height change defeated, it's a brilliant strategy and that's how some are using these drawings. And, my bet is they'll prevail as they own the persuasive graphics landscape in this battle.

Thanks to social media, mobile phones and the Internet, we can all move much more quickly now. We can get more done. We can influence more people. We can maintain relationships with more people than someone who lived just a couple of hundred years ago would meet in their entire lifetimes. This ability to move quickly is translating to efficiencies that are good for those who can keep up.

Trials move more quickly. Juries demand clear information delivered efficiently. Electorates look for quick bite-sized pieces of information. We are spoiled by all this efficiency in communications. Sure, there was something romantic about a 19th century handwritten letter, but the world moves at a different pace now and using efficient communications is good business. 

If you are behind the curve on adopting visual and persuasive graphics in your career, now is the time. Read our blog. Subscribe to our blog. Read Professor Tufte's books. Download this e-book about litigation graphics and learn the tricks of the trade. What you have to gain is nothing less than an enhanced power to persuade.

Articles and Free Books from A2L Consulting About Persuasive Graphics:

using litigation graphics courtroom to persuade trial graphics a2l consulting

 

 

Tags: Trial Graphics, Presentation Graphics, Advocacy Graphics, PowerPoint, Persuasive Graphics, Infographics, Washington D.C., Information Design

11 Tips for Preparing to Argue at the Federal Circuit

Posted by Ryan Flax on Tue, Apr 16, 2013 @ 03:49 PM


federal circuit appeals patent dc mock support argumentby Ryan H. Flax, Esq.
(Former) Managing Director, Litigation Consulting
A2L Consulting

In patent law, usually the U.S. Court of Appeals for the Federal Circuit (affectionately called the Federal Circuit or just Fed. Cir. for short by us patent practitioners) has the last say in any case. It’s the court of appeal for patent cases in the U.S. and has made most of the law on patent infringement and validity. As a patent attorney, I’ve had my cases heard before the Fed. Cir. and as a litigation consultant, I’ve worked with retired Fed. Cir. judges in helping prepare appeal teams for their oral argument before the court. After just doing so in collaboration with a (very impressive) retired Fed. Cir. judge, I’ve identified 11 things you must consider when getting ready for your own oral argument. Read on below and, once you have, I invite your feedback, either by email or as a comment below.

describe the image1.  Practice, practice, practice.

It may seem obvious, but you need to practice your oral argument - like crazy. It needs to become like reciting the pledge of allegiance. You must be able to recite your 15-minute argument all the way through and do so convincingly. You also need to be able to begin the argument, get interrupted, discuss something tangential to your argument, and then jump right back in where you left off and do it in a way that makes sense and flows well.

You will have a total of 15 minutes to make your case at oral argument, but you’ll never be able to do it from beginning to end in the real hearing because the judges will likely interrupt you just moments after you say “May it please the court,” to ask the questions they’ve been wanting to ask since they read your brief. But, that doesn’t mean you shouldn’t be prepared to do so. And, being prepared in this way will allow you to stay on your own agenda, rather than bending completely to the direction the Fed. Cir. panel forces you to take with their questions.

I just listened to the oral argument of a client at the Fed. Circuit. We’d prepared for every conceivable question the panel could offer, and our client was ready. However, the panel was surprisingly laid back compared to most. They did ask a few questions, but, for the most part, had little to say. This was an opportunity for counsel to really argue and present all the reasons why his client should win. But, to do that, you need to be ready to do it and have your arguments in the bag.

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2.  Craft a sharp, focused, and memorable introduction.

As I just mentioned, it’s likely that you will have barely gotten through your introduction to the Court when you’ll be interrupted by the panel asking a question. For this reason, it’s of paramount importance that you have a terse, memorable, and eloquent statement for why you should win that you can lead with.

if the glove does not fit oj simpson jury consultantsEveryone reading this article knows the quote to the right and who made it. Johnnie Cochran was certainly not arguing before the Fed. Cir. when he said those famous words, but they were supremely effective in setting O.J. Simpson free. This one line summed up the entirety of the defense’s position on the case – “the evidence just doesn’t fit here, something’s wrong, and you can’t convict O.J.” I’m not suggesting you begin your Fed. Cir. argument with a rhyme or something silly, but whatever you say should stick with the judges after the hearing is over and it should encapsulate your case for them, because it’s not impossible that this could be the only scripted part of what you actually argue at the podium.

3.  Give the panel a good reason to listen to you. 

Most Federal Circuit cases are won and lost on the briefs and, so, the oral argument may be of less importance both generally and to the Court. However, I’m sure you’re not willing to forgo your chance to explain why you should win in the courtroom. If you want your oral argument to have the impact it should, you need to have the judges listen to what you have to say, not just use you as a punching bag for their questions.

To do this you must have an introduction that explains to the panel that what they’re about to hear, they could not get by simply reading the briefs. You need to explain why what you’re about to say is different, more focused, and, perhaps, will clarify things that may have seemed confusing from simply reading the papers. 

You want to get the panel sitting back in their seats, both figuratively and literally, so they are waiting to hear what you’ll say and so they will hear you out. If you don’t do this, you’re on the Court’s agenda, not your own.

federal circuit briefs limits page count word count format4.  Focus on the paper.

All that matters to the court is the record. Appeal courts in general are slaves to the record. If something didn’t happen on paper, it didn’t happen at all as far as the Fed. Cir. is concerned. 

So, how do you include this knowledge in your oral argument strategy? The answer is that you need to have a solid cite to the appeal record for each and every point you want to make and for each and every response to every conceivable question the Court may ask.

You also need to be able to find the things you identify as supportive in the record so you can quote from the record. Have a copy, tabbed and ready with you at the podium. Have your second chair as familiar with your argument and tabbed record as you are and have his own so that he or she can help you should you become “flustered” at the podium.

5.  Use a demonstrative or two.

Using demonstrates during Fed. Cir. oral argument is not common, but that doesn’t mean you shouldn’t consider it. If a graphic might help you make your argument or help you explain something complicated about the patent and/or technology at issue, have such a litigation graphic professionally created in consultation with a litigation consultant. But, you need to carefully consider doing this.

First, if you get to use a demonstrative at oral argument at all, you’ll likely only get to use one. So, you’d better make that one graphic count. It should be useful for several purposes. For example, using an image or illustration of the accused infringing device can be useful both to explain your own invention and the proper claim constructions and also how the accused thing infringed the correctly construed claims.

Second, be careful. A lot can go wrong using a demonstrative in the Fed. Cir. It’s not as dangerous as an animal act on live late night TV, but you can certainly look pretty un-smooth if you’re not well versed in what the demonstrative shows, how you plan on using it, or if you haven’t practiced actually referencing the board while you argue. And, that’s precisely the type of demonstrative I suggest, a very large, clear, and precise poster-board graphic. And, another real danger is that you will “fall in love” with your demonstrative so much that you overuse it as a tool. Be careful not to become a slave to your graphic, don’t turn your back on the panel while using it, and stop using it when its usefulness has ended.

federal circuit argument time limit 15 minutes6.  You have to manage your time, the court won’t do it for you.

Each party gets 15 minutes to argue before the Court – use and manage your time wisely. The Court will do nothing but monopolize your time – it will not manage your time or urge you along your argument agenda. 

If you are the appellant you’re going to argue first, but you also want to argue last so be sure to tell the court you want to reserve between 3 and 5 minutes for a rebuttal after the respondent argues. When you get down to the 10 or 12 minute mark, you need to put the brakes on and remind the panel that you intended to reserve time for rebuttal because if you let the Court go on, it will and it may steal away your rebuttal if you don’t speak up.

When you’re arguing there are lights at the podium. When the lights turn yellow, your time is running out and when they’re red, you’re out of time. When you’re out of time, that’s it unless the Court makes an exception for you. Sometimes this happens if the panel asks an excessive number of questions and recognizes that it’s pushed you over the time limit. Usually if this happens, the panel will grant you the extra time and also add an equal amount to the opposing side’s argument.

Part of managing your time is being prepared to respond in a completely responsive, but pithy way to every question the panel might ask. Doing so allows you to be respectful of the Court, but also get back to your own points. 

Considering your introduction, the time taken up by the judges asking questions, and, if you’re the appellant, your rebuttal time, you’ve really only got about 6-8 minutes of oral argument, so make the best of it. And, you’re likely going to be a bit flustered, so practice and be prepared to handle this time management.

7.  Seek help.

Get feedback from outsiders, like me, on how your planned argument is going to go over at the Fed. Cir. Sure, you’re a very smart person and an experienced and talented attorney, but that doesn’t necessarily or automatically mean you’re going to make a great presentation to the Court. Part of getting to the appeal is likely drinking a lot of your own Kool-Aid. You’ve had to convince yourself that your case is a winner, had to try to convince opposing counsel your case is a winner, and try to convince the district court judge and the jury that your case is a winner.  Then you had to write a super-compelling and persuasive 14,000-word brief. After all this, it’s understandably hard to view your position and arguments objectively.

That’s where I come in. You can have the partner down the hall sit with you and listen to your ideas about oral argument and even watch you practice, but it’s unlikely you’re going to get the type of objective feedback you need under such circumstances. I recommend conducting a mock oral argument before a mock panel. You need to prepare carefully and thoroughly for such a mock exercise and you need to be grilled with the toughest questions anyone associated with the case, including me, can think of. If you do not practice in this way, unless you do Fed. Cir. oral arguments frequently, you’re not going to be ready when the day comes (at least not in my book of “ready”).

reasonable man standard8.  Prepare to be the most reasonable person in the room. 

You need to be well-reasoned in all aspects of your oral argument. Any point you’re affirmatively making must be backed up, and backed up well, by some point in the record and you need to be able to direct the court right to that record-cite. When responding to the panel’s questions, you need to have anticipated the issue and have a terse, one sentence, reasonable answer to that question that fits with your appeal positions (and you need a record cite to back it up, too). 

If you have an argument that’s a loser, concede it unless it’s dispositive and focus on what you need to to win the war. Maybe you’ve brought some superfluous causes of action that can be dropped while maintaining your case-at-large. Maybe some of your patent’s claims can be allowed to be either abandoned (in terms of infringement) or acknowledged to be (possibly) invalid if it saves the patent and case, generally. 

Basically, don’t fight needless and likely-losing battles just to sacrifice the war. Look like a reasonable person. It’s easier to take your case and points seriously if you are.

9.  Be ready for anything and everything.

Brainstorm and identify every single possible question that may be asked and have a one sentence, perfect answer for each. Over-do this preparation.

You really do need to spend a lot of time imagining what questions may be asked by the panel because, for all the reasons discussed above, you need to be ready for what the judges will throw at you. You need to have an understandable, reasonable, and completely responsive answer for anything and everything a judge might question – and that answer must fit within the confines of a single sentence or two, at most.

All the judges have to go on is the briefing in the case, the record, and whatever their clerks have to report before the hearing. Re-read all this stuff again. Have an outsider read it and give you feedback. Ask yourself: where are the holes in my argument? What points seem strongest for the opposition based on their brief? What might be confusing based on the briefs alone? 

Ask: What can the judges do to simply dispose of this case without much fuss. This last one identifies what the judges’ primary goal will be during the hearing.  If they can identify a simple reason to rule one way or another and develop a reasonable rationale for that reason, that’s the path of least resistance and the one most likely to be taken.  Be ready.

10.  On rebuttal, don’t rehash.

Rebuttal is available to rebut, not to review and restate arguments already made. As confirmed by my retired-judge-collaborator, the Fed. Cir. judges will just tune you out (at best) if you rehash and could affirmatively end your argument for you (at worst).

Listen carefully to what your opposition argues and to the questions asked by the panel during your opposition’s argument. If opposing counsel makes a good point – counter it on rebuttal. If the judges seem to identify a chink in your opposition’s armor – drive your sword into it and make it bigger (tell the panel how astute they were to see it and how important it is to why you should win). 

Take your time during the opposition’s oral argument to read any notes your second chair may provide you – they were likely dying for you to say something specific during your argument that you just didn’t think of in the stress of the situation – you can make that point on rebuttal.  Carefully consider how your argument went and the questions asked by the judges. What did you do well and where could you have done better? What could you fix by rephrasing or by identifying an appropriate cite to the record? Do it when you get the chance.

Of course, all this rebuttal strategy only works if you’re the appellant because the respondent (appellee) does not get a rebuttal.

appellate argument briefs consultants11.  Write a brief that the Court can follow, easily.

Lastly here, but the first thing you should do in a real appeal, make sure your brief is a winner, not just on the facts and law, but in how it’s formatted and organized. I leave it to you to know what issues must be addressed and what precedent supports your positions, but I believe you need to make your brief a “recipe” for victory.

As discussed above, most cases are won on the briefs. You don’t want to have to rely on giving a perfect oral argument, because it’s likely too late by then. Set your brief up in a way that the Court can instantly recognize your primary points. I suggest setting it up in a “check-list” style.

What this means is that a reader (the Court) should be able to fully understand the entirety of your argument and why you should “win” by simply reading the headings of your brief. The headings should be terse, but crystal clear in their point. The rest of the brief (the substance under the headings) should be there simply for the purpose of supporting the big points you’ve made in the headings. This way, when the judges initially read your brief, it’s simple to follow along and there’s a clear organization to your arguments. Then, when the judges want to review your brief right before your oral argument (which they likely will), they can get through it quickly and understand it – checking off your arguments and rationale.

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When I say make your brief a “recipe” for victory, I mean that it should be as easy to follow and as understandable as a cookbook. You should give the Court exactly what it needs (the steps and ingredients under the appropriate burden) to rule in your favor, but not so much embellishment that it detracts from the clarity of your positions.

I hope you’ve found the 11 suggestions above informative and thought provoking. I believe if you follow my advice, you will be ahead of the game for your next oral argument before the Fed. Cir. (or, really, any appeal court).

Some other A2L Consulting materials related to arguing cases in the Federal Circuit, in patent litigation or at trial generally are linked below:

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Tags: Courtroom Presentations, Litigation Consulting, Trial Consulting, Demonstrative Evidence, Jury Consultants, Patent Litigation, Judges, Washington D.C., Appeal, Federal Circuit, Briefs

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Authors

KenLopez resized 152

Ken Lopez founded A2L Consulting in 1995. The firm has since worked with litigators from all major law firms on more than 10,000 cases with over $2 trillion cumulatively at stake.  The A2L team is comprised of psychologists, jury consultants, trial consultants, litigation consultants, attorneys and information designers who provide jury consulting, litigation graphics and trial technology.  Ken Lopez can be reached at lopez@A2LC.com.


tony-klapper-headshot-500x500.jpg 

Tony Klapper joined A2L Consulting after accumulating 20 years of litigation experience while a partner at both Reed Smith and Kirkland & Ellis. Today, he is the Managing Director of Litigation Consulting and General Counsel for A2L Consulting. Tony has significant litigation experience in products liability, toxic tort, employment, financial services, government contract, insurance, and other commercial disputes.  In those matters, he has almost always been the point person for demonstrative evidence and narrative development on his trial teams. Tony can be reached at klapper@a2lc.com.


dr laurie kuslansky jury consultant a2l consulting







Laurie R. Kuslansky, Ph.D., Managing Director, Trial & Jury Consulting, has conducted over 400 mock trials in more than 1,000 litigation engagements over the past 20 years. Dr. Kuslansky's goal is to provide the highest level of personalized client service possible whether one's need involves a mock trial, witness preparation, jury selection or a mock exercise not involving a jury. Dr. Kuslansky can be reached at kuslansky@A2LC.com.

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